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WE’VE HEARD YOU LOUD AND CLEAR!
DocXellent is excited to announce the release our long-awaited Client Portal, an exclusive space for our clients to access video tutorials and documentation on how to use ENSUR, our web-based document management system.
WHAT IS IT?
As an extension of our current training program, we’ve created an online video library with a diverse range of tutorials to guide users through the many features and functions of ENSUR. The video tutorials, led by Suzanne McCormack (our Training and Customer Support Manager), are concise yet thorough, allowing viewers to follow along with her as she demonstrates directly in ENSUR. The portal also hosts a variety of downloadable training documentation and client technical procedures in PDF format.
HOW DOES IT WORK?
DocXellent has assigned your organization a single account username and password to be used by all of your ENSUR users to access the client portal, which you should have received by email. Once logged in, users can explore the content libraries and sign up to receive email notifications when new content is uploaded to the portal.
HOW OFTEN WILL NEW CONTENT BE ADDED?
Our goal is to cover topics that are most significant to your success in ENSUR. We plan to upload new tutorials with every new ENSUR release, however, we invite suggestions from our clients on topics they would like to see. If you would like us to send you your login details or want to suggest a tutorial topic, please email support@docxellent.com.