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Document Management System Blog

Why providing excellent customer service is critical to SMB success

A healthy organization starts with happy customers. This is not just a bumper sticker business philosophy – it is a core tenant of building a strong organization. For small- to-medium-sized businesses (SMBs), every customer matters, and obtaining...

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Tags: company growth, customer relations, collaboration, SMB

New Team Members On Board at DocXellent

We are excited to announce the addition of our newest DocXellent team member: Donna Martira to our Customer Relations Department.

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Tags: New team members, New Employees, customer relations

Employee Spotlight: Matt Browne

For this month’s employee spotlight, we’re highlighting Matt Browne! Matt is a Franklin, Connecticut native and is DocXellent’s Senior Customer Relations Consultant. In this role, Matt focuses on managing our customer’s custom ENSUR implementations.

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Tags: employee spotlight, DocXellent Employees, customer relations