Consumer product recalls increased by an alarming 33% in 2022, marking the highest number since 2016. This isn't just a statistic; it's a siren blaring the harsh reality – traditional quality management methods are simply not keeping pace.
For companies of any industry, customer satisfaction stands as a cornerstone for success. Satisfied customers not only become loyal patrons but also serve as brand ambassadors, driving positive word-of-mouth. In today's competitive market,...
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