---
title: What is a Supplier Scorecard? | Supplier Scorecard Info Guide
description: With a supplier scorecard, you can easily monitor supplier relationships and administer feedback for a smooth process. Learn the ins & outs in our guide!
image: https://info.docxellent.com/hubfs/The%20Ins%20and%20Outs%20of%20the%20Supplier%20Scorecard%20(1).png
---

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- [Products](https://docxellent.com/docxellent/products/) 
    - [ENSUR](https://docxellent.com/products/ensur-document-management-system/)
      
      [![ENSUR Document Management System](https://docxellent.com/wp-content/uploads/2017/09/ENSUR-350x210.jpg)](https://docxellent.com/products/ensur-document-management-system/)
      
      #### [ENSUR](https://docxellent.com/products/ensur-document-management-system/)
      
       ENSUR is an easy-to-use, configurable, web-based Document Management and quality Control Software System that will dramatically help you to improve and manage the efficiency of paper based or uncontrolled electronic file based processes.
    - [ENSUR Lite](https://info.docxellent.com/ensur-lite)
    - [Document Management 101](https://docxellent.com/guide-to-document-management-101/)
      
      [![](https://docxellent.com/wp-content/uploads/2024/01/Document-Management-101-Navigation-Image.jpg)](https://docxellent.com/guide-to-document-management-101/)
      
      #### [Document Management 101](https://docxellent.com/guide-to-document-management-101/)
      
      Cut the Clutter, Boost Efficiency: Dive into our Document Management 101 guide and discover how taking your files digital unlocks hidden productivity, strengthens compliance, and unleashes the full potential of your workflows.
    - [ENSUR Cloud](https://docxellent.com/products/ensurcloud/)
      
      [![ENSUR Cloud Document Management System](https://docxellent.com/wp-content/uploads/2017/09/ENSUR-Cloud-350x210.jpg)](https://docxellent.com/products/ensurcloud/)
      
      #### [ENSUR Cloud](https://docxellent.com/products/ensurcloud/)
      
       Whether you’re an existing customer, a company looking to make a change in your provider or implementing your first document control, packaging specification, training management or quality system, DocXellent can provide the option of on-premises or a robust, secure and proven cloud based installation.
    - [ENSUR Case Studies](https://docxellent.com/products/case-studies/)
- [Solutions](https://docxellent.com/document-control-solutions/) 
    - [CAPA Solutions](https://docxellent.com/document-control-solutions/capa-solutions/)
      
      [![Corrective Action and Preventative Action](https://docxellent.com/wp-content/uploads/2017/09/CAPA-350x210.jpg)](https://docxellent.com/document-control-solutions/capa-solutions/)
      
      #### [CAPA Solutions](https://docxellent.com/document-control-solutions/capa-solutions/)
      
       Easily collect, correlate, investigate and make informed improvements to your processes with our CAPA management software, ENSUR.
    - [Change Control](https://docxellent.com/document-control-solutions/change-control/)
      
      [![Change Control Document Management Solution](https://docxellent.com/wp-content/uploads/2017/09/Change-Control-350x210.jpg)](https://docxellent.com/document-control-solutions/change-control/)
      
      #### [Change Control](https://docxellent.com/document-control-solutions/change-control/)
      
       See how our document control management software, ENSUR, can automate your change control processes.
    - [Document Control Software](https://docxellent.com/document-control-solutions/document-control-software/)
      
      [![Document Control Management Software](https://docxellent.com/wp-content/uploads/2017/09/Document-Control-350x210.jpg)](https://docxellent.com/document-control-solutions/document-control-software/)
      
      #### [Document Control Software](https://docxellent.com/document-control-solutions/document-control-software/)
      
       Control your organization’s content across the globe or down the hallway with our flexible, secure, user-friendly online document control software, ENSUR.
    - [Version Control](https://docxellent.com/document-control-solutions/version-control/)
      
      [![Version Document Control](https://docxellent.com/wp-content/uploads/2017/11/Version-Control--350x210.jpg)](https://docxellent.com/document-control-solutions/version-control/)
      
      #### [Version Control](https://docxellent.com/document-control-solutions/version-control/)
      
       Your document control management protocol encompasses a wide variety of processes integral to the continued flow of your business. Version control, and how it’s handled, is often a pain point for companies, especially those managing content with paper or a file share.
    - [Intellectual Property Management](https://docxellent.com/document-control-solutions/intellectual-property-control/)
      
      [![Intellectual Property Management Deviations & Complaints](https://docxellent.com/wp-content/uploads/2017/09/Intellectual-Property-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/intellectual-property-control/)
      
      #### [Intellectual Property Management](https://docxellent.com/document-control-solutions/intellectual-property-control/)
      
       Our document management system, ENSUR, helps you manage your critical business documents with a configurable level of security and control.
    - [Packaging Management System](https://docxellent.com/document-control-solutions/packaging-management/)
      
      [![Packaging Management Specification Data](https://docxellent.com/wp-content/uploads/2017/09/Packaging-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/packaging-management/)
      
      #### [Packaging Management System](https://docxellent.com/document-control-solutions/packaging-management/)
      
       See how you can easily manage packaging documents, specifications and suppliers with our comprehensive document control software, ENSUR.
    - [Quality Control Management](https://docxellent.com/document-control-solutions/quality-management/)
      
      [![Quality Control Document Management](https://docxellent.com/wp-content/uploads/2014/05/Quality-Control-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/quality-management/)
      
      #### [Quality Control Management](https://docxellent.com/document-control-solutions/quality-management/)
      
       Guaranteeing that your products and services meet the standards of your clients is easy with our document management and quality control software, ENSUR.
    - [Specification Document Management](https://docxellent.com/document-control-solutions/specification-management/)
      
      [![ENSUR Specification Management System](https://docxellent.com/wp-content/uploads/2017/09/Specification-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/specification-management/)
      
      #### [Specification Document Management](https://docxellent.com/document-control-solutions/specification-management/)
      
       Specification Management is easy with our document management software, ENSUR. We can even migrate legacy content seamlessly for easy access.
    - [Training Management](https://docxellent.com/document-control-solutions/training-management/)
      
      [![Web-Based Training Management Software](https://docxellent.com/wp-content/uploads/2017/09/Training-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/training-management/)
      
      #### [Training Management](https://docxellent.com/document-control-solutions/training-management/)
      
       We can help exceed your quality document management goals and report on employee training in seconds with our document management software, ENSUR.
    - [Document Migration](https://docxellent.com/document-control-solutions/document-management-software-migration/)
      
      [![Document Management Software Migration](https://docxellent.com/wp-content/uploads/2019/01/docxellent_docmigration.jpg)](https://docxellent.com/document-control-solutions/document-management-software-migration/)
      
      #### [Document Migration](https://docxellent.com/document-control-solutions/document-management-software-migration/)
      
       DocXellent has helped many clients, from Fortune 500 companies to smaller firms, migrate data into our  ENSUR document control system.
- [Industries](https://docxellent.com/industries/) 
    - [Biotech](https://docxellent.com/industries/biotech-document-management/)
      
      [![](https://docxellent.com/wp-content/uploads/2024/01/Biotech-Menu-Image.jpg)![](https://docxellent.com/wp-content/uploads/2024/01/Biotech-Menu-Image.jpg)](https://docxellent.com/industries/biotech-document-management/)
      
      #### [Biotech](https://docxellent.com/industries/biotech-document-management/)
      
      Biotech chaos got you down? DocXellent's ENSUR streamlines workflows, conquers compliance, and accelerates breakthroughs. Be the first to market, not the first to rework.
    - [Food and Beverage](https://docxellent.com/industries/food-beverage-quality-management-software/)
      
      [![Document Control Software for the Food and Beverage Industry](https://docxellent.com/wp-content/uploads/2017/09/Food-and-Beverage-350x210.jpg.webp)![Document Control Software for the Food and Beverage Industry](https://docxellent.com/wp-content/uploads/2017/09/Food-and-Beverage-350x210.jpg.webp)](https://docxellent.com/industries/food-beverage-quality-management-software/)
      
      #### [Food and Beverage](https://docxellent.com/industries/food-beverage-quality-management-software/)
      
      Our document management software helps companies in the food & beverage industry comply with FDA audit & SQF audit control guidelines. Contact DocXellent today!
    - [Laboratories](https://docxellent.com/industries/laboratories/)
      
      [![Quality Management Software Labs](https://docxellent.com/wp-content/uploads/2017/09/Quality-Control-Software-Labs-350x210.jpg.webp)![Quality Management Software Labs](https://docxellent.com/wp-content/uploads/2017/09/Quality-Control-Software-Labs-350x210.jpg.webp)](https://docxellent.com/industries/laboratories/)
      
      #### [Laboratories](https://docxellent.com/industries/laboratories/)
      
      Laboratory companies must control their business content in accordance with the Clinical Laboratory Improvement Amendments (CLIA). See how our document control software can help.
    - [Medical Devices](https://docxellent.com/industries/medical-device-document-control/)
      
      [![Medical Device Document Control](https://docxellent.com/wp-content/uploads/2017/09/Medical-Devices-350x210.jpg.webp)![Medical Device Document Control](https://docxellent.com/wp-content/uploads/2017/09/Medical-Devices-350x210.jpg.webp)](https://docxellent.com/industries/medical-device-document-control/)
      
      #### [Medical Devices](https://docxellent.com/industries/medical-device-document-control/)
      
      Our document management software can help with your medical device compliance. Contact us today for more document control information on the medical device industry.
    - [Pharmaceuticals](https://docxellent.com/industries/pharma/)
      
      [![Pharmaceutical Document Control Software Application](https://docxellent.com/wp-content/uploads/2014/04/medicine-350x210.jpg.webp)![Pharmaceutical Document Control Software Application](https://docxellent.com/wp-content/uploads/2014/04/medicine-350x210.jpg.webp)](https://docxellent.com/industries/pharma/)
      
      #### [Pharmaceuticals](https://docxellent.com/industries/pharma/)
      
      Our document control software helps you easily satisfy auditor requests with a document master list for FDA & EPA compliance. Quality Document Control.
    - [Other](https://docxellent.com/industries/other/)
      
      [![](https://docxellent.com/wp-content/uploads/2024/01/Other-Industry-Webpage-Image-350x210.jpg)![](https://docxellent.com/wp-content/uploads/2024/01/Other-Industry-Webpage-Image-350x210.jpg)](https://docxellent.com/industries/other/)
      
      #### [Other](https://docxellent.com/industries/other/)
      
      Unlock seamless document control in any industry with ENSUR. Whether you're looking to navigate regulatory requirements, ensure quality standards, or optimize your workflows, our powerful document management software is tailored to meet your specific needs. Learn more about the specific industries we cater to here.
- [Services and Support](https://docxellent.com/service-support/) 
    - [ENSUR Support](https://docxellent.com/service-support/document-control-software-support/)
      
      [![ENSUR Document Management Services and Support](https://docxellent.com/wp-content/uploads/2014/04/ervices-support_782208-350x210.jpg)](https://docxellent.com/service-support/document-control-software-support/)
      
      #### [ENSUR Support](https://docxellent.com/service-support/document-control-software-support/)
      
       The DocXellent support team is available twenty-four hours a day; seven days a week; three hundred sixty-five days a year. Our U.S. based team works around the clock to keep your business running.
    - [Resources and Information](https://docxellent.com/resources/)
      
      [![ENSUR Document Management Services and Support](https://docxellent.com/wp-content/uploads/2014/04/ervices-support_782208-350x210.jpg)](https://docxellent.com/resources/)
      
      #### [Resources and Information](https://docxellent.com/resources/)
      
       Need to access your industry standards and regulations? Visit our DocXellent resources page for more useful information on document control systems and regulations.
- [Our Company](https://docxellent.com/company/) 
    - [About Us](https://docxellent.com/company/about-us/)
      
      [![ENSUR Document Management System Features](https://docxellent.com/wp-content/uploads/2017/09/ENSUR-Features-350x210.jpg)](https://docxellent.com/company/about-us/)
      
      #### [About Us](https://docxellent.com/company/about-us/)
      
       DocXellent has been providing a trusted, web based document management system with quality control management solutions to companies from start-up businesses to the Fortune 500 since 1983.
    - [Meet the Team](https://docxellent.com/team/)
      
      [![DocXellent Team Photo](https://docxellent.com/wp-content/uploads/2019/11/Teamphoto-350x210.jpg)](https://docxellent.com/team/)
      
      #### [Meet the Team](https://docxellent.com/team/)
      
       Meet some of the team that makes DocXellent tick. Get to know the people who will be partnering with you in your success!
    - [Customers and Partners](https://docxellent.com/company/customers-partners/)
      
      [![Document Control Customers and Partners](https://docxellent.com/wp-content/uploads/2023/11/customers-and-partners-350x210.jpg)](https://docxellent.com/company/customers-partners/)
      
      #### [Customers and Partners](https://docxellent.com/company/customers-partners/)
      
       These are the brands and organizations that have experienced the power of our document control system, ENSUR
    - [Blog](https://info.docxellent.com/blog)
      
      [![Document Management Software News](https://docxellent.com/wp-content/uploads/2018/05/blog-and-announcements-350x210.jpg)](https://info.docxellent.com/blog)
      
      #### [Blog and Announcements](https://info.docxellent.com/blog)
      
       Stay up to date on product and industry updates and get an inside look at our company.
- [Contact](https://docxellent.com/company/contact-us/) 
    - [Contact Us](https://docxellent.com/company/contact-us/)
      
      #### [Contact Us](https://docxellent.com/company/contact-us/)
      
       Contact Us to receive more information about our product and services including document management software.
    - [Document Control Sales](https://docxellent.com/company/contact-us/sales/)
      
      #### [Document Control Sales](https://docxellent.com/company/contact-us/sales/)
      
       We are happy to answer any questions you have about our ENSUR software and we will gladly go at your pace.
    - [Contact Support](https://docxellent.com/company/contact-us/support/)
      
      #### [Contact Support](https://docxellent.com/company/contact-us/support/)
      
       We are here to help. Connect with one of our experienced support team members who can get you an answer to any question you may have.
    - [Request a Demo](https://docxellent.com/request-demo/)
      
      #### [Request a Demo](https://docxellent.com/request-demo/)
      
       Get in touch to request a demo of our ENSUR document control management software.
- [Request Demo](https://docxellent.com/request-demo/)

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- Navigation
- - [Products](https://docxellent.com/docxellent/products/) 
          - [ENSUR](https://docxellent.com/products/ensur-document-management-system/)
            
            [![ENSUR Document Management System](https://docxellent.com/wp-content/uploads/2017/09/ENSUR-350x210.jpg)](https://docxellent.com/products/ensur-document-management-system/)
            
            #### [ENSUR](https://docxellent.com/products/ensur-document-management-system/)
            
             ENSUR is an easy-to-use, configurable, web-based Document Management and Quality Control Software System that will dramatically help you to improve and manage the efficiency of paper based or uncontrolled electronic file based processes.
          - [ENSUR Lite](https://info.docxellent.com/ensur-lite)
          - [Document Management 101](https://docxellent.com/guide-to-document-management-101/)
            
            [![](https://docxellent.com/wp-content/uploads/2024/01/Document-Management-101-Navigation-Image.jpg)](https://docxellent.com/guide-to-document-management-101/)
            
            #### [Document Management 101](https://docxellent.com/guide-to-document-management-101/)
            
            Cut the Clutter, Boost Efficiency: Dive into our Document Management 101 guide and discover how taking your files digital unlocks hidden productivity, strengthens compliance, and unleashes the full potential of your workflows.
          - [ENSUR Cloud](https://docxellent.com/products/ensurcloud/)
            
            [![ENSUR Cloud Document Management System](https://docxellent.com/wp-content/uploads/2017/09/ENSUR-Cloud-350x210.jpg)](https://docxellent.com/products/ensurcloud/)
            
            #### [ENSUR Cloud](https://docxellent.com/products/ensurcloud/)
            
             Whether you’re an existing customer, a company looking to make a change in your provider or implementing your first document control, packaging specification, training management or quality system, DocXellent can provide the option of on-premises or a robust, secure and proven cloud based installation.
          - [ENSUR Case Studies](https://docxellent.com/products/case-studies/)
    - [Solutions](https://docxellent.com/document-control-solutions/) 
          - [CAPA Solutions](https://docxellent.com/document-control-solutions/capa-solutions/)
            
            [![Corrective Action and Preventative Action](https://docxellent.com/wp-content/uploads/2017/09/CAPA-350x210.jpg)](https://docxellent.com/document-control-solutions/capa-solutions/)
            
            #### [CAPA Solutions](https://docxellent.com/document-control-solutions/capa-solutions/)
            
             Easily collect, correlate, investigate and make informed improvements to your processes with our CAPA management software, ENSUR.
          - [Change Control](https://docxellent.com/document-control-solutions/change-control/)
            
            [![Change Control Document Management Solution](https://docxellent.com/wp-content/uploads/2017/09/Change-Control-350x210.jpg)](https://docxellent.com/document-control-solutions/change-control/)
            
            #### [Change Control](https://docxellent.com/document-control-solutions/change-control/)
            
             See how our document control management software, ENSUR, can automate your change control processes.
          - [Document Control Software](https://docxellent.com/document-control-solutions/document-control-software/)
            
            [![Document Control Management Software](https://docxellent.com/wp-content/uploads/2017/09/Document-Control-350x210.jpg)](https://docxellent.com/document-control-solutions/document-control-software/)
            
            #### [Document Control Software](https://docxellent.com/document-control-solutions/document-control-software/)
            
             Control your organization’s content across the globe or down the hallway with our flexible, secure, user-friendly online document control software, ENSUR.
          - [Version Control](https://docxellent.com/document-control-solutions/version-control/)
            
            [![Version Document Control](https://docxellent.com/wp-content/uploads/2017/11/Version-Control--350x210.jpg)](https://docxellent.com/document-control-solutions/version-control/)
            
            #### [Version Control](https://docxellent.com/document-control-solutions/version-control/)
            
             Your document control management protocol encompasses a wide variety of processes integral to the continued flow of your business. Version control, and how it’s handled, is often a pain point for companies, especially those managing content with paper or a file share.
          - [Intellectual Property Management](https://docxellent.com/document-control-solutions/intellectual-property-control/)
            
            [![Intellectual Property Management Deviations & Complaints](https://docxellent.com/wp-content/uploads/2017/09/Intellectual-Property-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/intellectual-property-control/)
            
            #### [Intellectual Property Management](https://docxellent.com/document-control-solutions/intellectual-property-control/)
            
             Our document management system, ENSUR, helps you manage your critical business documents with a configurable level of security and control.
          - [Packaging Management System](https://docxellent.com/document-control-solutions/packaging-management/)
            
            [![Packaging Management Specification Data](https://docxellent.com/wp-content/uploads/2017/09/Packaging-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/packaging-management/)
            
            #### [Packaging Management System](https://docxellent.com/document-control-solutions/packaging-management/)
            
             See how you can easily manage packaging documents, specifications and suppliers with our comprehensive document control software, ENSUR.
          - [Quality Control Management](https://docxellent.com/document-control-solutions/quality-management/)
            
            [![Quality Control Document Management](https://docxellent.com/wp-content/uploads/2014/05/Quality-Control-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/quality-management/)
            
            #### [Quality Control Management](https://docxellent.com/document-control-solutions/quality-management/)
            
             Guaranteeing that your products and services meet the standards of your clients is easy with our document management and quality control software, ENSUR.
          - [Specification Document Management](https://docxellent.com/document-control-solutions/specification-management/)
            
            [![ENSUR Specification Management System](https://docxellent.com/wp-content/uploads/2017/09/Specification-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/specification-management/)
            
            #### [Specification Document Management](https://docxellent.com/document-control-solutions/specification-management/)
            
             Specification Management is easy with our document management software, ENSUR. We can even migrate legacy content seamlessly for easy access.
          - [Training Management](https://docxellent.com/document-control-solutions/training-management/)
            
            [![Web-Based Training Management Software](https://docxellent.com/wp-content/uploads/2017/09/Training-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/training-management/)
            
            #### [Training Management](https://docxellent.com/document-control-solutions/training-management/)
            
             We can help exceed your quality document management goals and report on employee training in seconds with our document management software, ENSUR.
          - [Document Migration](https://docxellent.com/document-control-solutions/document-management-software-migration/)
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# The Ins and Outs of the Supplier Scorecard

February 21, 2022

![The Ins and Outs of the Supplier Scorecard](https://info.docxellent.com/hs-fs/hubfs/The%20Ins%20and%20Outs%20of%20the%20Supplier%20Scorecard%20(1).png?width=810&name=The%20Ins%20and%20Outs%20of%20the%20Supplier%20Scorecard%20(1).png)

For companies in the [manufacturing industry](https://docxellent.com/industries/manufacturing-quality-management-software/), a good relationship with your suppliers is essential. If you lack communication or transparency, it’s easy to fall victim to late or cancelled orders and delayed production. This is where a supplier scorecard comes in. With a supplier scorecard, you can easily monitor this supplier relationship and administer feedback to ensure your [manufacturing process runs smoothly](https://info.docxellent.com/blog/basic-functions-packaging). In this article we’ll be discussing what a supplier scorecard consists of, how it can help your company, and the best way to create one.

**What is a Supplier Scorecard?**

A supplier scorecard, also referred to as a vendor scorecard, is an internal document that organizations use to rate their suppliers on their performance. This scorecard typically includes the [vendor's performance](https://info.docxellent.com/blog/vendor-and-supplier-document-management-software) based on several factors over time including product quality, delivery timeliness, and communication. Generally, these factors are split up into larger categories that help a company determine if a vendor is meeting their agreed upon expectations. The primary purpose of a scorecard system is to help your company measure overall vendor performance, negotiate improvements, and create better vendor relationships using real data.

**How Can a Scorecard Benefit Your Company?**

Better overseeing your supplier relationships can increase your company’s efficiency and produce a multitude of business benefits. Here are a few:

- - - ***Reduced supply chain costs:*** The primary benefit of adopting a supplier scorecard system is a reduction of total costs. By tracking when suppliers fall short, you can measure the total amount they’re costing your company and find a new vendor who can deliver the same items on time to save you those late costs and help improve business efficiency.
          - ***Protect brand reputation:*** Often the production delays and the manufacturing mistakes that cause slow time-to-market are caused by supplier errors. And if your company falls victim to slip ups like these consistently, you can damage your reputation and lose customers. With a supplier scorecard, you can keep up with late orders and supplier errors by enacting corrective actions early, maintaining your strong reputation in the eyes of your customers and partners.
          - ***Increased vendor communication***: Creating a vendor scorecard is a helpful method to initiate important conversations with your suppliers about their performance and your expectations. You’ll be able to easily communicate what’s important to your organization, demonstrate to their suppliers how they measure up to those factors, and determine the ways they can improve. Building an open line of communication with vendors gives your business the opportunity to create firm expectations while holding suppliers accountable for meeting those expectations. Additionally, instead of working on these issues as two separate units, you can [create solutions](https://docxellent.com/document-control-solutions/)

**How to Create a Supplier Scorecard**

Now that we understand what a supplier scorecard is and how it can benefit your company, it’s time to delve into the most effective way to craft one. There are the three main steps:

**1. Identify your key performance indicators (KPIs)**

The first step to creating your scorecard is deciding what categories you’ll measure performance on. To start, companies should aim to keep track of two to three key metrics to get a well-rounded idea of their vendor performance. Generally, these metrics fall within this list: 

- - - Product quality
          - Responsiveness
          - On-time delivery
          - Price-variance
          - Errors or missed deadlines
          - Delivery accuracy

In the beginning of your scorecard experience, trying to manage more than three KPIs can often lead to frustration. So, keep this as simple as possible when you’re first starting.

In addition to KPIs, your company needs to determine what type of scoring approach you’ll use. The grading scale you choose will provide a visual representation of the vendor’s overall performance. Some companies choose the classic letter grading system, with "A" meaning excellent and "F" being substandard. You also could choose to use a number scale, like a simple 1 to 10. Once you’ve decided how you want to score your suppliers, determine what each grade means. For example, if you choose to use the number scale, a score of “10” might mean you want to maintain a long-term relationship with the vendor while a “1” might mean you discontinue your business agreement.

**2. Gather the proper data**

Once your KPIs and grading scales are established, it’s time to gather any data you may need. This can include supplier agreements or contracts (anything that demonstrates your agreed upon relationship between your company and each vendor) as well as quantitative information you have stored, such as monetary deals and shipment numbers.

With this information at hand, you can begin using the agreed upon terms to rate each vendor as you move forward in business. For example, if one of your supplier contract states that they will deliver 25,000 units at $2 per unit every 3 months, you can use these to weigh their performance. If they deliver outside of the 3-month period, supply you with less than 25,000 units, or charge you more than $2 per unit, you have reason to deduct points on their scorecard and consider a new supplier.

**3. Keep supplier communication open**

An important factor to consider after your scorecard has been implemented is continued communication. Just rating each supplier and moving ahead with business won’t secure you the full benefits of the scorecard process. For this process to be truly effective, it can’t be one-sided. Transparent communication gives suppliers them the opportunity to give their own feedback about the process. So, make it a priority to communicate with your vendors and tell them how they’re falling short or about any supply chain issues you may be facing. Host monthly or quarterly check-ins or even give your vendors 24/7 access to their scorecard through a supplier portal so you can fix issues in real time, instead of weeks or months after the fact.

When handling supplier-manufacturer relationships, open communication is everything. Luckily, the supplier scorecard can be a great tool to jumpstart a transparent communication technique. Now that you know what these scorecards consists of and how they can benefit your business, follow the three steps we outlined today to [improve your company’s supply chain efficiency](https://info.docxellent.com/blog/3-ways-to-streamline-supplier-collaboration).

If you’re looking for a [Document Management System (DMS)](https://docxellent.com/document-control-solutions/document-control-software/) to help you keep track of the important metrics that make up a supplier relationship, [ENSUR](https://docxellent.com/products/ensur-document-management-system/) can help. By streamlining the way you store, update, verify, and otherwise manage all of your supplier and vendor documentation and information, ENSUR gives your company the power to make quicker, smarter decisions. To find out more about how our ENSUR DMS can help you manage all your supply chain relationships more intelligently, [request a demo today.](https://docxellent.com/request-demo/)

 Tags: [manufacturing](https://info.docxellent.com/blog/topic/manufacturing), [supplier collaboration](https://info.docxellent.com/blog/topic/supplier-collaboration), [supplier scorecard](https://info.docxellent.com/blog/topic/supplier-scorecard), [vendor collaboration](https://info.docxellent.com/blog/topic/vendor-collaboration)

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