---
title: "Quality Control vs. Quality Management: What’s the Difference?"
description: It’s important to understand how quality control and quality management processes differ yet work together at the same time. Come learn the difference!
image: https://info.docxellent.com/hubfs/Quality%20Management%20System%20(1).jpg
---

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    - [ENSUR](https://docxellent.com/products/ensur-document-management-system/)
      
      [![ENSUR Document Management System](https://docxellent.com/wp-content/uploads/2017/09/ENSUR-350x210.jpg)](https://docxellent.com/products/ensur-document-management-system/)
      
      #### [ENSUR](https://docxellent.com/products/ensur-document-management-system/)
      
       ENSUR is an easy-to-use, configurable, web-based Document Management and quality Control Software System that will dramatically help you to improve and manage the efficiency of paper based or uncontrolled electronic file based processes.
    - [ENSUR Lite](https://info.docxellent.com/ensur-lite)
    - [Document Management 101](https://docxellent.com/guide-to-document-management-101/)
      
      [![](https://docxellent.com/wp-content/uploads/2024/01/Document-Management-101-Navigation-Image.jpg)](https://docxellent.com/guide-to-document-management-101/)
      
      #### [Document Management 101](https://docxellent.com/guide-to-document-management-101/)
      
      Cut the Clutter, Boost Efficiency: Dive into our Document Management 101 guide and discover how taking your files digital unlocks hidden productivity, strengthens compliance, and unleashes the full potential of your workflows.
    - [ENSUR Cloud](https://docxellent.com/products/ensurcloud/)
      
      [![ENSUR Cloud Document Management System](https://docxellent.com/wp-content/uploads/2017/09/ENSUR-Cloud-350x210.jpg)](https://docxellent.com/products/ensurcloud/)
      
      #### [ENSUR Cloud](https://docxellent.com/products/ensurcloud/)
      
       Whether you’re an existing customer, a company looking to make a change in your provider or implementing your first document control, packaging specification, training management or quality system, DocXellent can provide the option of on-premises or a robust, secure and proven cloud based installation.
    - [ENSUR Case Studies](https://docxellent.com/products/case-studies/)
- [Solutions](https://docxellent.com/document-control-solutions/) 
    - [CAPA Solutions](https://docxellent.com/document-control-solutions/capa-solutions/)
      
      [![Corrective Action and Preventative Action](https://docxellent.com/wp-content/uploads/2017/09/CAPA-350x210.jpg)](https://docxellent.com/document-control-solutions/capa-solutions/)
      
      #### [CAPA Solutions](https://docxellent.com/document-control-solutions/capa-solutions/)
      
       Easily collect, correlate, investigate and make informed improvements to your processes with our CAPA management software, ENSUR.
    - [Change Control](https://docxellent.com/document-control-solutions/change-control/)
      
      [![Change Control Document Management Solution](https://docxellent.com/wp-content/uploads/2017/09/Change-Control-350x210.jpg)](https://docxellent.com/document-control-solutions/change-control/)
      
      #### [Change Control](https://docxellent.com/document-control-solutions/change-control/)
      
       See how our document control management software, ENSUR, can automate your change control processes.
    - [Document Control Software](https://docxellent.com/document-control-solutions/document-control-software/)
      
      [![Document Control Management Software](https://docxellent.com/wp-content/uploads/2017/09/Document-Control-350x210.jpg)](https://docxellent.com/document-control-solutions/document-control-software/)
      
      #### [Document Control Software](https://docxellent.com/document-control-solutions/document-control-software/)
      
       Control your organization’s content across the globe or down the hallway with our flexible, secure, user-friendly online document control software, ENSUR.
    - [Version Control](https://docxellent.com/document-control-solutions/version-control/)
      
      [![Version Document Control](https://docxellent.com/wp-content/uploads/2017/11/Version-Control--350x210.jpg)](https://docxellent.com/document-control-solutions/version-control/)
      
      #### [Version Control](https://docxellent.com/document-control-solutions/version-control/)
      
       Your document control management protocol encompasses a wide variety of processes integral to the continued flow of your business. Version control, and how it’s handled, is often a pain point for companies, especially those managing content with paper or a file share.
    - [Intellectual Property Management](https://docxellent.com/document-control-solutions/intellectual-property-control/)
      
      [![Intellectual Property Management Deviations & Complaints](https://docxellent.com/wp-content/uploads/2017/09/Intellectual-Property-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/intellectual-property-control/)
      
      #### [Intellectual Property Management](https://docxellent.com/document-control-solutions/intellectual-property-control/)
      
       Our document management system, ENSUR, helps you manage your critical business documents with a configurable level of security and control.
    - [Packaging Management System](https://docxellent.com/document-control-solutions/packaging-management/)
      
      [![Packaging Management Specification Data](https://docxellent.com/wp-content/uploads/2017/09/Packaging-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/packaging-management/)
      
      #### [Packaging Management System](https://docxellent.com/document-control-solutions/packaging-management/)
      
       See how you can easily manage packaging documents, specifications and suppliers with our comprehensive document control software, ENSUR.
    - [Quality Control Management](https://docxellent.com/document-control-solutions/quality-management/)
      
      [![Quality Control Document Management](https://docxellent.com/wp-content/uploads/2014/05/Quality-Control-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/quality-management/)
      
      #### [Quality Control Management](https://docxellent.com/document-control-solutions/quality-management/)
      
       Guaranteeing that your products and services meet the standards of your clients is easy with our document management and quality control software, ENSUR.
    - [Specification Document Management](https://docxellent.com/document-control-solutions/specification-management/)
      
      [![ENSUR Specification Management System](https://docxellent.com/wp-content/uploads/2017/09/Specification-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/specification-management/)
      
      #### [Specification Document Management](https://docxellent.com/document-control-solutions/specification-management/)
      
       Specification Management is easy with our document management software, ENSUR. We can even migrate legacy content seamlessly for easy access.
    - [Training Management](https://docxellent.com/document-control-solutions/training-management/)
      
      [![Web-Based Training Management Software](https://docxellent.com/wp-content/uploads/2017/09/Training-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/training-management/)
      
      #### [Training Management](https://docxellent.com/document-control-solutions/training-management/)
      
       We can help exceed your quality document management goals and report on employee training in seconds with our document management software, ENSUR.
    - [Document Migration](https://docxellent.com/document-control-solutions/document-management-software-migration/)
      
      [![Document Management Software Migration](https://docxellent.com/wp-content/uploads/2019/01/docxellent_docmigration.jpg)](https://docxellent.com/document-control-solutions/document-management-software-migration/)
      
      #### [Document Migration](https://docxellent.com/document-control-solutions/document-management-software-migration/)
      
       DocXellent has helped many clients, from Fortune 500 companies to smaller firms, migrate data into our  ENSUR document control system.
- [Industries](https://docxellent.com/industries/) 
    - [Biotech](https://docxellent.com/industries/biotech-document-management/)
      
      [![](https://docxellent.com/wp-content/uploads/2024/01/Biotech-Menu-Image.jpg)![](https://docxellent.com/wp-content/uploads/2024/01/Biotech-Menu-Image.jpg)](https://docxellent.com/industries/biotech-document-management/)
      
      #### [Biotech](https://docxellent.com/industries/biotech-document-management/)
      
      Biotech chaos got you down? DocXellent's ENSUR streamlines workflows, conquers compliance, and accelerates breakthroughs. Be the first to market, not the first to rework.
    - [Food and Beverage](https://docxellent.com/industries/food-beverage-quality-management-software/)
      
      [![Document Control Software for the Food and Beverage Industry](https://docxellent.com/wp-content/uploads/2017/09/Food-and-Beverage-350x210.jpg.webp)![Document Control Software for the Food and Beverage Industry](https://docxellent.com/wp-content/uploads/2017/09/Food-and-Beverage-350x210.jpg.webp)](https://docxellent.com/industries/food-beverage-quality-management-software/)
      
      #### [Food and Beverage](https://docxellent.com/industries/food-beverage-quality-management-software/)
      
      Our document management software helps companies in the food & beverage industry comply with FDA audit & SQF audit control guidelines. Contact DocXellent today!
    - [Laboratories](https://docxellent.com/industries/laboratories/)
      
      [![Quality Management Software Labs](https://docxellent.com/wp-content/uploads/2017/09/Quality-Control-Software-Labs-350x210.jpg.webp)![Quality Management Software Labs](https://docxellent.com/wp-content/uploads/2017/09/Quality-Control-Software-Labs-350x210.jpg.webp)](https://docxellent.com/industries/laboratories/)
      
      #### [Laboratories](https://docxellent.com/industries/laboratories/)
      
      Laboratory companies must control their business content in accordance with the Clinical Laboratory Improvement Amendments (CLIA). See how our document control software can help.
    - [Medical Devices](https://docxellent.com/industries/medical-device-document-control/)
      
      [![Medical Device Document Control](https://docxellent.com/wp-content/uploads/2017/09/Medical-Devices-350x210.jpg.webp)![Medical Device Document Control](https://docxellent.com/wp-content/uploads/2017/09/Medical-Devices-350x210.jpg.webp)](https://docxellent.com/industries/medical-device-document-control/)
      
      #### [Medical Devices](https://docxellent.com/industries/medical-device-document-control/)
      
      Our document management software can help with your medical device compliance. Contact us today for more document control information on the medical device industry.
    - [Pharmaceuticals](https://docxellent.com/industries/pharma/)
      
      [![Pharmaceutical Document Control Software Application](https://docxellent.com/wp-content/uploads/2014/04/medicine-350x210.jpg.webp)![Pharmaceutical Document Control Software Application](https://docxellent.com/wp-content/uploads/2014/04/medicine-350x210.jpg.webp)](https://docxellent.com/industries/pharma/)
      
      #### [Pharmaceuticals](https://docxellent.com/industries/pharma/)
      
      Our document control software helps you easily satisfy auditor requests with a document master list for FDA & EPA compliance. Quality Document Control.
    - [Other](https://docxellent.com/industries/other/)
      
      [![](https://docxellent.com/wp-content/uploads/2024/01/Other-Industry-Webpage-Image-350x210.jpg)![](https://docxellent.com/wp-content/uploads/2024/01/Other-Industry-Webpage-Image-350x210.jpg)](https://docxellent.com/industries/other/)
      
      #### [Other](https://docxellent.com/industries/other/)
      
      Unlock seamless document control in any industry with ENSUR. Whether you're looking to navigate regulatory requirements, ensure quality standards, or optimize your workflows, our powerful document management software is tailored to meet your specific needs. Learn more about the specific industries we cater to here.
- [Services and Support](https://docxellent.com/service-support/) 
    - [ENSUR Support](https://docxellent.com/service-support/document-control-software-support/)
      
      [![ENSUR Document Management Services and Support](https://docxellent.com/wp-content/uploads/2014/04/ervices-support_782208-350x210.jpg)](https://docxellent.com/service-support/document-control-software-support/)
      
      #### [ENSUR Support](https://docxellent.com/service-support/document-control-software-support/)
      
       The DocXellent support team is available twenty-four hours a day; seven days a week; three hundred sixty-five days a year. Our U.S. based team works around the clock to keep your business running.
    - [Resources and Information](https://docxellent.com/resources/)
      
      [![ENSUR Document Management Services and Support](https://docxellent.com/wp-content/uploads/2014/04/ervices-support_782208-350x210.jpg)](https://docxellent.com/resources/)
      
      #### [Resources and Information](https://docxellent.com/resources/)
      
       Need to access your industry standards and regulations? Visit our DocXellent resources page for more useful information on document control systems and regulations.
- [Our Company](https://docxellent.com/company/) 
    - [About Us](https://docxellent.com/company/about-us/)
      
      [![ENSUR Document Management System Features](https://docxellent.com/wp-content/uploads/2017/09/ENSUR-Features-350x210.jpg)](https://docxellent.com/company/about-us/)
      
      #### [About Us](https://docxellent.com/company/about-us/)
      
       DocXellent has been providing a trusted, web based document management system with quality control management solutions to companies from start-up businesses to the Fortune 500 since 1983.
    - [Meet the Team](https://docxellent.com/team/)
      
      [![DocXellent Team Photo](https://docxellent.com/wp-content/uploads/2019/11/Teamphoto-350x210.jpg)](https://docxellent.com/team/)
      
      #### [Meet the Team](https://docxellent.com/team/)
      
       Meet some of the team that makes DocXellent tick. Get to know the people who will be partnering with you in your success!
    - [Customers and Partners](https://docxellent.com/company/customers-partners/)
      
      [![Document Control Customers and Partners](https://docxellent.com/wp-content/uploads/2023/11/customers-and-partners-350x210.jpg)](https://docxellent.com/company/customers-partners/)
      
      #### [Customers and Partners](https://docxellent.com/company/customers-partners/)
      
       These are the brands and organizations that have experienced the power of our document control system, ENSUR
    - [Blog](https://info.docxellent.com/blog)
      
      [![Document Management Software News](https://docxellent.com/wp-content/uploads/2018/05/blog-and-announcements-350x210.jpg)](https://info.docxellent.com/blog)
      
      #### [Blog and Announcements](https://info.docxellent.com/blog)
      
       Stay up to date on product and industry updates and get an inside look at our company.
- [Contact](https://docxellent.com/company/contact-us/) 
    - [Contact Us](https://docxellent.com/company/contact-us/)
      
      #### [Contact Us](https://docxellent.com/company/contact-us/)
      
       Contact Us to receive more information about our product and services including document management software.
    - [Document Control Sales](https://docxellent.com/company/contact-us/sales/)
      
      #### [Document Control Sales](https://docxellent.com/company/contact-us/sales/)
      
       We are happy to answer any questions you have about our ENSUR software and we will gladly go at your pace.
    - [Contact Support](https://docxellent.com/company/contact-us/support/)
      
      #### [Contact Support](https://docxellent.com/company/contact-us/support/)
      
       We are here to help. Connect with one of our experienced support team members who can get you an answer to any question you may have.
    - [Request a Demo](https://docxellent.com/request-demo/)
      
      #### [Request a Demo](https://docxellent.com/request-demo/)
      
       Get in touch to request a demo of our ENSUR document control management software.
- [Request Demo](https://docxellent.com/request-demo/)

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- Navigation
- - [Products](https://docxellent.com/docxellent/products/) 
          - [ENSUR](https://docxellent.com/products/ensur-document-management-system/)
            
            [![ENSUR Document Management System](https://docxellent.com/wp-content/uploads/2017/09/ENSUR-350x210.jpg)](https://docxellent.com/products/ensur-document-management-system/)
            
            #### [ENSUR](https://docxellent.com/products/ensur-document-management-system/)
            
             ENSUR is an easy-to-use, configurable, web-based Document Management and Quality Control Software System that will dramatically help you to improve and manage the efficiency of paper based or uncontrolled electronic file based processes.
          - [ENSUR Lite](https://info.docxellent.com/ensur-lite)
          - [Document Management 101](https://docxellent.com/guide-to-document-management-101/)
            
            [![](https://docxellent.com/wp-content/uploads/2024/01/Document-Management-101-Navigation-Image.jpg)](https://docxellent.com/guide-to-document-management-101/)
            
            #### [Document Management 101](https://docxellent.com/guide-to-document-management-101/)
            
            Cut the Clutter, Boost Efficiency: Dive into our Document Management 101 guide and discover how taking your files digital unlocks hidden productivity, strengthens compliance, and unleashes the full potential of your workflows.
          - [ENSUR Cloud](https://docxellent.com/products/ensurcloud/)
            
            [![ENSUR Cloud Document Management System](https://docxellent.com/wp-content/uploads/2017/09/ENSUR-Cloud-350x210.jpg)](https://docxellent.com/products/ensurcloud/)
            
            #### [ENSUR Cloud](https://docxellent.com/products/ensurcloud/)
            
             Whether you’re an existing customer, a company looking to make a change in your provider or implementing your first document control, packaging specification, training management or quality system, DocXellent can provide the option of on-premises or a robust, secure and proven cloud based installation.
          - [ENSUR Case Studies](https://docxellent.com/products/case-studies/)
    - [Solutions](https://docxellent.com/document-control-solutions/) 
          - [CAPA Solutions](https://docxellent.com/document-control-solutions/capa-solutions/)
            
            [![Corrective Action and Preventative Action](https://docxellent.com/wp-content/uploads/2017/09/CAPA-350x210.jpg)](https://docxellent.com/document-control-solutions/capa-solutions/)
            
            #### [CAPA Solutions](https://docxellent.com/document-control-solutions/capa-solutions/)
            
             Easily collect, correlate, investigate and make informed improvements to your processes with our CAPA management software, ENSUR.
          - [Change Control](https://docxellent.com/document-control-solutions/change-control/)
            
            [![Change Control Document Management Solution](https://docxellent.com/wp-content/uploads/2017/09/Change-Control-350x210.jpg)](https://docxellent.com/document-control-solutions/change-control/)
            
            #### [Change Control](https://docxellent.com/document-control-solutions/change-control/)
            
             See how our document control management software, ENSUR, can automate your change control processes.
          - [Document Control Software](https://docxellent.com/document-control-solutions/document-control-software/)
            
            [![Document Control Management Software](https://docxellent.com/wp-content/uploads/2017/09/Document-Control-350x210.jpg)](https://docxellent.com/document-control-solutions/document-control-software/)
            
            #### [Document Control Software](https://docxellent.com/document-control-solutions/document-control-software/)
            
             Control your organization’s content across the globe or down the hallway with our flexible, secure, user-friendly online document control software, ENSUR.
          - [Version Control](https://docxellent.com/document-control-solutions/version-control/)
            
            [![Version Document Control](https://docxellent.com/wp-content/uploads/2017/11/Version-Control--350x210.jpg)](https://docxellent.com/document-control-solutions/version-control/)
            
            #### [Version Control](https://docxellent.com/document-control-solutions/version-control/)
            
             Your document control management protocol encompasses a wide variety of processes integral to the continued flow of your business. Version control, and how it’s handled, is often a pain point for companies, especially those managing content with paper or a file share.
          - [Intellectual Property Management](https://docxellent.com/document-control-solutions/intellectual-property-control/)
            
            [![Intellectual Property Management Deviations & Complaints](https://docxellent.com/wp-content/uploads/2017/09/Intellectual-Property-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/intellectual-property-control/)
            
            #### [Intellectual Property Management](https://docxellent.com/document-control-solutions/intellectual-property-control/)
            
             Our document management system, ENSUR, helps you manage your critical business documents with a configurable level of security and control.
          - [Packaging Management System](https://docxellent.com/document-control-solutions/packaging-management/)
            
            [![Packaging Management Specification Data](https://docxellent.com/wp-content/uploads/2017/09/Packaging-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/packaging-management/)
            
            #### [Packaging Management System](https://docxellent.com/document-control-solutions/packaging-management/)
            
             See how you can easily manage packaging documents, specifications and suppliers with our comprehensive document control software, ENSUR.
          - [Quality Control Management](https://docxellent.com/document-control-solutions/quality-management/)
            
            [![Quality Control Document Management](https://docxellent.com/wp-content/uploads/2014/05/Quality-Control-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/quality-management/)
            
            #### [Quality Control Management](https://docxellent.com/document-control-solutions/quality-management/)
            
             Guaranteeing that your products and services meet the standards of your clients is easy with our document management and quality control software, ENSUR.
          - [Specification Document Management](https://docxellent.com/document-control-solutions/specification-management/)
            
            [![ENSUR Specification Management System](https://docxellent.com/wp-content/uploads/2017/09/Specification-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/specification-management/)
            
            #### [Specification Document Management](https://docxellent.com/document-control-solutions/specification-management/)
            
             Specification Management is easy with our document management software, ENSUR. We can even migrate legacy content seamlessly for easy access.
          - [Training Management](https://docxellent.com/document-control-solutions/training-management/)
            
            [![Web-Based Training Management Software](https://docxellent.com/wp-content/uploads/2017/09/Training-Management-350x210.jpg)](https://docxellent.com/document-control-solutions/training-management/)
            
            #### [Training Management](https://docxellent.com/document-control-solutions/training-management/)
            
             We can help exceed your quality document management goals and report on employee training in seconds with our document management software, ENSUR.
          - [Document Migration](https://docxellent.com/document-control-solutions/document-management-software-migration/)
    - [Industries](https://docxellent.com/industries/) 
          - [Biotech](https://docxellent.com/industries/biotech-document-management/)
            
            [![](https://docxellent.com/wp-content/uploads/2024/01/Biotech-Menu-Image.jpg)![](https://docxellent.com/wp-content/uploads/2024/01/Biotech-Menu-Image.jpg)](https://docxellent.com/industries/biotech-document-management/)
            
            #### [Biotech](https://docxellent.com/industries/biotech-document-management/)
            
            Biotech chaos got you down? DocXellent's ENSUR streamlines workflows, conquers compliance, and accelerates breakthroughs. Be the first to market, not the first to rework.
          - [Food and Beverage](https://docxellent.com/industries/food-beverage-quality-management-software/)
            
            [![Document Control Software for the Food and Beverage Industry](https://docxellent.com/wp-content/uploads/2017/09/Food-and-Beverage-350x210.jpg.webp)![Document Control Software for the Food and Beverage Industry](https://docxellent.com/wp-content/uploads/2017/09/Food-and-Beverage-350x210.jpg.webp)](https://docxellent.com/industries/food-beverage-quality-management-software/)
            
            #### [Food and Beverage](https://docxellent.com/industries/food-beverage-quality-management-software/)
            
            Our document management software helps companies in the food & beverage industry comply with FDA audit & SQF audit control guidelines. Contact DocXellent today!
          - [Laboratories](https://docxellent.com/industries/laboratories/)
            
            [![Quality Management Software Labs](https://docxellent.com/wp-content/uploads/2017/09/Quality-Control-Software-Labs-350x210.jpg.webp)![Quality Management Software Labs](https://docxellent.com/wp-content/uploads/2017/09/Quality-Control-Software-Labs-350x210.jpg.webp)](https://docxellent.com/industries/laboratories/)
            
            #### [Laboratories](https://docxellent.com/industries/laboratories/)
            
            Laboratory companies must control their business content in accordance with the Clinical Laboratory Improvement Amendments (CLIA). See how our document control software can help.
          - [Medical Devices](https://docxellent.com/industries/medical-device-document-control/)
            
            [![Medical Device Document Control](https://docxellent.com/wp-content/uploads/2017/09/Medical-Devices-350x210.jpg.webp)![Medical Device Document Control](https://docxellent.com/wp-content/uploads/2017/09/Medical-Devices-350x210.jpg.webp)](https://docxellent.com/industries/medical-device-document-control/)
            
            #### [Medical Devices](https://docxellent.com/industries/medical-device-document-control/)
            
            Our document management software can help with your medical device compliance. Contact us today for more document control information on the medical device industry.
          - [Pharmaceuticals](https://docxellent.com/industries/pharma/)
            
            [![Pharmaceutical Document Control Software Application](https://docxellent.com/wp-content/uploads/2014/04/medicine-350x210.jpg.webp)![Pharmaceutical Document Control Software Application](https://docxellent.com/wp-content/uploads/2014/04/medicine-350x210.jpg.webp)](https://docxellent.com/industries/pharma/)
            
            #### [Pharmaceuticals](https://docxellent.com/industries/pharma/)
            
            Our document control software helps you easily satisfy auditor requests with a document master list for FDA & EPA compliance. Quality Document Control.
          - [Other](https://docxellent.com/industries/other/)
            
            [![](https://docxellent.com/wp-content/uploads/2024/01/Other-Industry-Webpage-Image-350x210.jpg)![](https://docxellent.com/wp-content/uploads/2024/01/Other-Industry-Webpage-Image-350x210.jpg)](https://docxellent.com/industries/other/)
            
            #### [Other](https://docxellent.com/industries/other/)
            
            Unlock seamless document control in any industry with ENSUR. Whether you're looking to navigate regulatory requirements, ensure quality standards, or optimize your workflows, our powerful document management software is tailored to meet your specific needs. Learn more about the specific industries we cater to here.
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            #### [Resources and Information](https://docxellent.com/resources/)
            
             Need to access your industry standards and regulations? Visit our DocXellent resources page for more useful information on document control systems and regulations.
    - [Our Company](https://docxellent.com/company/) 
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             Contact Us to receive more information about our product and services including document management software.
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             Get in touch to request a demo of our ENSUR document control management software.
    - [Request Demo](https://docxellent.com/request-demo/)

# Quality Control vs. Quality Management: What’s the Difference?

January 09, 2023

[![Umbrella of Quality Management](https://info.docxellent.com/hs-fs/hubfs/Quality%20Management%20System%20(1).jpg?width=1969&height=1359&name=Quality%20Management%20System%20(1).jpg)](https://info.docxellent.com/blog/main-components-quality-management?_ga=2.18776441.1526545185.1671463536-1922529602.1671463536)

Organizations that have to manage a lot of documentation often fall into the conundrum: do we need a [quality control](https://docxellent.com/document-control-solutions/quality-management/) system or a quality management system? Are they the same thing with different names, or are they different systems entirely? Exactly [what is a quality management system](https://info.docxellent.com/blog/main-components-quality-management), and what benefits does it bring for the whole quality management process?

The good news is that you can integrate a quality control and a quality management system into one software solution: [ENSUR document management software](https://docxellent.com/products/ensur-document-management-software/). But first, it’s important to understand how quality control methods and the quality management process are different yet work in tandem to boost your business. Read on to learn more.

## **Understanding the Quality Management Process**

The definition of “quality” is just this—how well does a product meet the designated requirements? Quality management determines what those requirements are. Quality control encompasses the specific responsibilities people have over the project, and *when *they have them. Let’s define two of the major [quality management process](https://docxellent.com/document-control-solutions/document-management-software-migration/) terms you should know:

- **Quality Management**—The *planning stage*; where quality standards are agreed upon, responsible parties are assigned, specs are decided, meetings are planned, and metrics are defined to determine how well the project meets the outlined specifications.
- **Quality Control**—*During *project implementation, responsible parties follow the plans and evaluate how well the project conforms to the specifications drawn up during the quality management phase above.

If quality management is the canopy of an umbrella, quality control is the handle—they’re different parts of the same process—quality management dictates all quality assurance methods (like the spokes of the umbrella). The ENSUR document control system brings them together in one seamless, [easy-to-use software package](https://docxellent.com/docxellent/products/?_ga=2.78457488.584997365.1646674492-1973837254.1635787908) that your entire company can benefit from. This helps to ensure the original product discussed during the planning phase is top-quality in the end.

**Quality Control vs. Quality Assurance**

It’s important to note that [quality control and quality assurance ](https://docxellent.com/service-support/software-quality-assurance/)are two sides of the same coin:

- **Quality Assurance**—QA focuses on fine-tuning the processes necessary to avoid defects in the end product.
- **Quality Control**—QC tests the end product to discover and root out defects.

So, if QC finds defects, QA may go back and reevaluate processes to eliminate those end errors.

[![Ultimate Guide to Implementing Quality Management](https://info.docxellent.com/hs-fs/hubfs/Screen%20Shot%202022-12-19%20at%2012.46.23%20PM.png?width=770&height=234&name=Screen%20Shot%202022-12-19%20at%2012.46.23%20PM.png)](https://info.docxellent.com/ultimate-guide-to-implementing-quality-management)

## **A Document Management System is Key to the Quality Management Process**

DocXellent’s ENSUR quality management system harnesses the entire quality management process to empower teams to take a project from planning through implementation, quality assurance, and quality control. Every document related to any project is stored either in an on-site server or in a tightly secured cloud-based location. This includes all the following and more:

- [Planning documentation](https://docxellent.com/document-control-solutions/document-control-software/) (including digitized versions of legacy and other paper documents that can be electronically indexed and mined for insight)
- [Project specifications](https://docxellent.com/document-control-solutions/specification-management/)
- Quality assurance process documentation
- Quality control procedures
- [Training documentation](https://docxellent.com/document-control-solutions/training-management/)
- [Change control](https://docxellent.com/document-control-solutions/change-control/) and the ability for managers to assign and track tasks related to all project documentation from start to finish
- Non-conformance documentation
- [Regulatory compliance documentation](https://docxellent.com/compliance/ensur-and-fda-21-cfr-part-820/)

ENSUR document management software can deftly tackle all your quality management system documentation, including customized documentation tailored to your industry or business.

**Check out our other resources on this topic:**

- [The Ultimate Guide to Implementing Quality Management](https://info.docxellent.com/ultimate-guide-to-implementing-quality-management)
- [Best Practices from an Expert on the Quality Audit Process](https://info.docxellent.com/blog/best-practices-from-an-expert-on-the-quality-audit-process)
- [6 Tips to Effectively Manage Your CAPA Workflow](https://info.docxellent.com/blog/6-tips-to-effectively-manage-your-capa-process)
- [Three Step Total Quality Management Guide](https://info.docxellent.com/blog/3-step-total-quality-management-guide)
- [Interview With a Quality Expert](https://info.docxellent.com/blog/interview-with-a-quality-expert)

To get a first-hand look at how ENSUR can help you fine-tune all your quality control methods, [schedule a free demo](https://docxellent.com/request-demo/) today.

[![Get More Info About Quality Management Software](https://no-cache.hubspot.com/cta/default/2674727/3e4b1b6e-efd4-458f-8628-f672e7c50afa.png)](https://cta-redirect.hubspot.com/cta/redirect/2674727/3e4b1b6e-efd4-458f-8628-f672e7c50afa)

---

[![Screen Shot 2022-12-19 at 2.32.34 PM](https://info.docxellent.com/hs-fs/hubfs/Screen%20Shot%202022-12-19%20at%202.32.34%20PM.png?width=770&height=115&name=Screen%20Shot%202022-12-19%20at%202.32.34%20PM.png)](https://info.docxellent.com/blog/tom-tassias-chief-technology-officer)

*Tom Tassias is DocXellent's Chief Technology Officer. After joining our team in 2006, he became responsible for providing technical leadership and creating innovative, best-in-class products and document solutions for our customers. Before working at DocXellent, Tom held roles in Information Technology, software development, technical leadership, and project management. Learn more about Tom and the work he does for DocXellent [here](https://info.docxellent.com/blog/tom-tassias-chief-technology-officer).*

 Tags: [Quality Control Management](https://info.docxellent.com/blog/topic/quality-control-management), [quality management](https://info.docxellent.com/blog/topic/quality-management), [quality management process](https://info.docxellent.com/blog/topic/quality-management-process), [quality control methods](https://info.docxellent.com/blog/topic/quality-control-methods), [quality control vs quality assurance](https://info.docxellent.com/blog/topic/quality-control-vs-quality-assurance), [what is quality management system](https://info.docxellent.com/blog/topic/what-is-quality-management-system)

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